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Indiegogo Discussion

6 weeks, and still no money transfer

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by GCharb » Tue Nov 28, 2017 1:04 pm

Hello everyone.

Our Indiegogo campaign finished 6 weeks ago, but still the money we gathered has not been transferred to our Canadian bank account, albeit the fact that their support page claims a transfer within 15 days.

I communicated twice with Indiegogo, the first time after 4 weeks, they replied that our campaign still needed to be reviewed by their Trust & Safety team, I am still awaiting a response for the second email.

Are there other cases like ours, or are we the only one in this position?
GCharb
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by DaxKamala » Tue Dec 05, 2017 5:17 pm

Please post if and when you get your funds.
This is exactly the kind of stuff we need to know about.
Thanks for the post.
DaxKamala
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by GCharb » Tue Dec 05, 2017 5:26 pm

No funds as of yet, but we received an email saying that it was approved and will be transferred in their next transfer cycle, the campaign ended 7 weeks ago yesterday!
GCharb
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